Privacy Policy / Cookies

 1. Introduction

We are very pleased about your interest in our website. Data protection has a particularly high priority for NN Native Naturals UG (hereinafter: "we" or "us").

 

As the controller, the NN Native Naturals UG has implemented numerous technical and organizational measures to ensure the most complete protection of personal data processed through this website.

The following article details are those of the General Data Protection Regulation.

 

 2. Name and address of the controller

The responsible party within the meaning of the General Data Protection Regulation, other data protection laws applicable in the Member States of the European Union and other provisions of a data protection nature is:

 

NN Native Naturals UG (limited liability)

Represented by:      Claire Ralston, Managing Director

Christian Dieckmann, Managing Director

Stargarder Str. 37

10437 Berlin

Germany

E-mail: info@herhealthco.de

Website: https://herhealthco.de

 

3. What personal data do we collect and process about you?

4. And what is this data used for?

 

The personal data can either be provided voluntarily by you when using the website or - in the case of usage data - is collected automatically when you use the website. The collection of some personal data may be necessary for the availability or proper
or proper functioning of the services or the website.

 

Information you provide to us through the use of our website or services

In the case of mere informational use of the website, i.e., if you do not otherwise transmit information to us, we only collect the personal data that your browser transmits to our server. If you wish to view our website, we collect the following data, which is technically necessary for us to display our website to you and to ensure the stability and security of the website.

The following data is collected for this purpose:

  • IP address
  • Date and time of the request
  • Time zone difference from Greenwich Mean Time (GMT)
  • Content of the request (concrete page)
  • Access status/HTTP status code
  • Data volume transferred in each case
  • Website from which the request comes
  • Browser
  • Operating system and its interface
  • Language and version of the browser software.

 

The legal basis for this is Art. 6 para. 1 lit. f) and our legitimate interest in the presentation and improvement of the stability and functionality of our website.

Storage period: Your personal data is only stored for the visit to the website. Subsequently, we process the data only aggregated, anonymized or deleted.

 

Information that you provide directly to us

We collect personal information about you when you actively provide it to us through the following functions.

 

Shopping cart for the purchase of our products

For the execution of the order process and the subsequent processing of your purchase of our goods, we process the following personal data:

  • the product(s) you wish to purchase
  • first name, last name
  • company (optional)
  • e-mail address or phone number
  • invoice and delivery address as well as
  • your payment data

Your payment data will be passed on to payment service providers commissioned by us to process the payment(s). We may pass on your name and details of your delivery address to logistics companies and shipping partners commissioned by us.

 

The legal basis for this is Art. 6 para. 1 lit. b).

Storage period: We store your data, which we have collected for the purpose of performing the contract, for the duration of the contract and until the expiry of the statutory or, taking into account any contractual warranty and guarantee rights to be observed. After expiry of this period, we retain the information required by commercial and tax law relating to the contractual relationship for the periods specified by law (6 to 12 years). For this period, the data will be processed again solely in the event of an audit by the tax authorities.

 

Newsletter

If you subscribe to our e-mail newsletter, we will send you information about our offers on a regular basis. In order to be able to send you the subscribed newsletter, we process personal data. In the course of subscribing to our newsletter, you consent to the processing of your personal data. For the registration to our newsletter, we use the so-called double opt-in procedure. This means that after your registration, we will send you an e-mail to the e-mail address you provided, in which we ask you to confirm that you wish to receive the newsletter. The purpose of this procedure is to be able to prove your registration and, if necessary, to clarify a possible misuse of your personal data. You can revoke your consent to the sending of the newsletter at any time and unsubscribe from the newsletter. You can declare the revocation by clicking on the link provided in every newsletter e-mail or by e-mail to [info@herhealthco.de].

 

For the execution of the order process and the subsequent processing of our newsletter service, we process the following personal data:

 

  • E-mail address or phone number

 

The legal basis for this is Art. 6 para. 1 lit. a).

Storage period: After you have unsubscribed from our newsletter and / or revoked your consent, we delete your data.

 

Contact form

You can use our contact form to get in touch with us. When you contact us via our contact form, we collect and process the following data provided by you:

  • Name
  • E-mail address
  • Message and the time of transmission of your message.

 

Insofar as the contact is in connection with the purchase of our goods, the

 

Legal basis for data processing Art. 6 para. 1 lit. b).

Storage period: We store your data, which we have collected for the purpose of performing the contract, for the duration of the contract and until the expiry of the statutory or, taking into account any contractual warranty and guarantee rights to be observed. After expiry of this period, we retain the information required by commercial and tax law relating to the contractual relationship for the periods specified by law (6 to 12 years). For this period, the data will be processed again solely in the event of an audit by the tax authorities.

 

Unless the contact is in connection with the purchase of our goods, the

Legal basis for data processing Art. 6 para. 1 lit. f) and our legitimate interests to be able to contact you, interested parties and other third parties.

Storage period: After the end of the communication and clarification of your request, your data will be deleted.

 

Comment function

You can use our comment function to tell us what you think about our blog content. When you contact us via the comment function of our blog, we collect and process the following data provided by you:

  • Name
  • E-mail address
  • Message and the time of transmission of your message

 

The legal basis for data processing is Art. 6 para. 1 lit. f) and our legitimate interest in being able to contact you, interested parties and other third parties.

Storage period: After the end of the communication and clarification of your request, your data will be deleted.

 

4. We use Cookies - How do Cookies work?

To make visiting our website attractive and to facilitate the use of our website or to enable individual functions of this website (shopping cart function), we use "cookies". Cookies are snippets of code that are stored on your device so that we can collect data about your activities. Cookies allow us to store your preferences and settings and login information, deliver customized content and marketing communications, determine which parts of our website and services are most popular, and analyze website activity.

 

We use the following types of cookies on our website:

  • Session cookies, which are deleted after the end of the browser session, i.e. after you close your browser,
  • Persistent cookies, which are not deleted immediately after the end of the browser session and remain on your terminal device and allow your browser to be recognized on your next visit. We will inform you separately about the specific deletion times of these cookies,
  • First-party cookies that are installed by us on your terminal device,
  • Third-party cookies that are installed on your terminal device by third-party providers.

 

You will be informed separately about the purposes of use and the legal basis for this data processing.

 

Furthermore, you can configure the browser to accept all cookies, to block all cookies, or to indicate when a cookie is being sent. Please note that the website was designed with the use of cookies in mind; therefore, some website features or ‑services may ‑not function ‑properly without cookies.

 

You can set the cookie settings directly in the browser and - for example - prevent third-party providers
prevent third parties from storing cookies. In the browser settings, you can also delete the cookies that have already been stored, including the cookies through which consent to store cookies from the website was given, if applicable. Help on cookie management in the most popular browsers can be found by users at the following addresses: GoogleChrome, Mozilla Firefox, AppleSafari and Microsoft Internet Explorer.

 

With the use of cookies we pursue the following purposes:

 

Website improvement

In order to constantly improve the look and performance of our website, we collect statistical data about how website visitors use our website. To compile these statistics, we process your IP address.

 

The legal basis for the data processing is Art. 6 para. 1 lit. a).

Storage period: Personal data is processed only for the statistics compilation phase. In the following, no personal data are available.

 

Success measurement newsletter campaign

To be able to check the success of our newsletter campaigns, we collect statistical data about those website visitors who have subscribed to our newsletter. To create these statistics, we process your IP address.

 

The legal basis for the data processing is Art. 6 para. 1 lit. a).

Storage period: Personal data is processed only for the statistics compilation phase. In the following, no personal data are available.

 

Target group marketing / retargeting

We use cookies and pixels for the purpose of targeting and retargeting marketing. Based on the information collected via pixels or cookies, you may be shown interest-based advertisements about our offers and offers of third parties. For this data processing, some of your browser information is processed.

The legal basis for the data processing is Art. 6 para. 1 lit. a).

Storage period: Personal data is only processed for the marketing phase and in accordance with the storage period of the cookie or pixel. Further information on the storage period of the cookies and pixels used can be found in this information.

 

Youtube preferences

When you watch Youtube videos on our website, we collect statistics about them to show you interesting videos.

 

The legal basis for this is Art. 6 para. 1 lit. a).

Storage period: Personal data is processed only for the statistics compilation phase. In the following, no personal data are available.

 

5. To whom do we transfer your personal data?

It may be necessary when visiting our website or for the processing of your request to pass on your personal data to external service providers within the EU. These are payment service providers, transport companies, IT service providers or marketing partners.

We reserve the right to disclose information about you if we are required to do so by law or if disclosure is requested by lawful authorities or law enforcement agencies.

 

Some personal data (see above) is collected by third-party providers for their own purposes. These third party providers act as data controllers and their own privacy policies apply.

 

6. Do we transfer personal data to third countries? 

In addition, personal data may be transferred to Canada. According to the adequacy decision of the European Commission, an adequate level of data protection is guaranteed in Canada.

 

7. Automated decision in individual cases

Automated decisions in individual cases do not take place on our website.

 

8. Obligation to provide data

You are neither legally nor contractually obligated to provide us with the aforementioned data.

 

9. What rights do you have?

You may exercise certain rights in relation to your personal data processed by us as data controller if the legal requirements are met:

 

  • Information, Art. 15: You can request information about your personal data and a copy of the personal data at any time.
  • Correction, Art. 16: You have the right to have inaccurate personal data corrected and to request the completion of incomplete personal data.
  • Deletion, Art. 17: Under certain circumstances, you have the right, to have your personal data deleted by us. This right applies, for example, if you withdraw your consent or if the personal data is no longer necessary for the purposes for which it was collected or otherwise processed.
  • Restriction of processing, Art. 18: Under certain circumstances, you have the right to request the restriction of the processing of your personal data.
  • Data portability, Art. 20: You have the right to receive the personal data you have provided to us in a structured, commonly used and machine-readable format and to request that we transfer this data to another controller without hindrance, if this is technically feasible.
    This provision applies insofar as the processing of personal data is carried out with the help of automated processes and the processing is based on your consent (Art. 6 para. 1 lit. a) or Art. 9 para. 2 lit. a) or on a contract (Art. 6 para. 1 lit. b)).
  • Objection, Art. 21: You have the right to object to the processing of your personal data for direct marketing purposes at any time. In addition, you can object at any time to data processing if there are special reasons,
    which are carried out on the basis of a legitimate interest.
  • Withdrawal of consent: You have the right to withdraw your consent to the processing of your personal data at any time without giving reasons. The revocation has no effect on the lawfulness of the processing based on the consent prior to its revocation.
  • Complaints: You have the right to file a complaint with the competent data protection authority if, for example, you believe that our data processing is unlawful or that we have not granted the rights described above to the extent necessary. 
10. How can you contact us and exercise your rights?

You can exercise your rights by contacting us by email at info@herhealthco.de.